An article at Marketing Profs talks about a McKinsey Quarterly study that states that businesses are now in control of only one-third of the touch points in a buyer's evaluation process. So, how do you make the most of the one-third that you have some control over? Here are a few tips to doing that...
- Content: Make sure your content is engaging. It should be fresh, simple and address the buyers pain-points. It should be value adding to the buyer. Buyers today don't have too much time or patience. Unless you get straight to the point, they are likely to move on.
- Media: Buyers interact with businesses at various stages, through various channels. Make sure your marketing strategy reflects that. Use a healthy mix of different forms of marketing media such as videos, print, HTML e-mails, social media and so on.
- Web presence: Buyers today do extensive web searches soliciting peer reviews and suggestions before making a purchase decision. Invest in good SEO practices to ensure that your business has a strong, positive web presence.
- Track: Track the touch-points that you still have some control over. That includes your websites, digital marketing and sales collateral, e-mails, social media pages etc. Tracking the traffic and response to these touch-points will provide useful information that you can use to tweak your marketing and sales strategy.
Comments
Post a Comment
Hello! Thanks for visiting the Mindmatrix Sales Enablement Blog. Feel free to leave a comment or ask a question...