Drip email marketing campaigns are the genius child that marketing
automation introduced to the marketing world. It has proven to be one of the
best ways to warm up your leads and introduce prospects to your brand.
If you use a marketing
automation platform or sales enablement tool, you’re probably using drip campaigns
already. But while implementing drip campaigns, make sure not to go overboard
or else it can backfire and affect your brand.
Here are five things NOT to do
in a drip campaign (Remember: the “NOT“is
key here):
Sending emails too soon/ too far- The effectiveness of a drip can
be seen only when the emails are evenly spaced out. Sending too many emails is
always a strict no-no. If you are planning an event campaign, a typical drip
must contain 5-7 pre-event emails. At least maintain a space of 2 days betweentwo
consecutive emails. On the downside, if you are irregular or having a lot of
gap between two emails, your prospect is mostly going to lose out on your
message.
Too many offers/no offers- The common practice is to send some kind
of incentive with your email so that your prospect finds some value proposition
and regards your emails important. However, it is not necessary to always
attach an offer with you emails. Sometimes, your email can just be about how someone
profited from working with you or some news about your company (this works
better with existing customer drips). On the other hand, too many emails
without any value proposition can be bad too. Strike the right balance or
better still strike a ratio like 5:1 where 5 are incentive based emails and 1 is
a casual camaraderie striking email.
Asking contact details every time- Asking prospects for contact
details in every email is going to rub them the wrong way. Instead, opt for
progressive profiling wherein, you ask for an element of their contact detail
on a progressive basis. You can also send special emails where you ask them to
follow you on twitter or LinkedIn; this way you get their details without
asking them.
Email un-subscribers-You surely have the unsubscribe option for
your leads. And if your leads or prospects have
decided to unsubscribe your emails, you need to respect that. Not just for
moral reasons but also for the fact that emailing these “un-subscribers” can
land you in their spam box or even worse, black list your server.
Bombard your leads/ prospects- This is a sure-shot way to drive
your prospects and leads away. If you don’t want to do that, automate your
campaigns wisely. Mindmatrix lets you create highly adaptable drips; for
instance if a prospect hasn’t opened or clicked the links of 4 consecutive
emails, she doesn’t receive the next one. This ensure that you aren’t
bombarding them and hence don’t prompt them to spam you.
Indulging in best practices for
drip campaigns and other lead nurturing methods will surely make your brand more lovable. These tips
are just to stop you from trying too hard.
For more information on sales enablement and how
marketing automation can complement your efforts, visit the Mindmatrix website
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